Setting the Tone for a KM Project - Aderant

Setting the Tone for a KM Project

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Setting the Tone for a KM Project

Legal Knowledge Management projects can fall apart before they start when there is no strategic value to the lawyers. When establishing a KM project, you must begin with the end in mind:

  • What is it the firm is trying to achieve?
  • Are you trying to communicate internally (portals) or externally (extranets)?
  • Are we trying to increase revenue and by what percent?
  • Are we looking for better ways to cross-sell?

These are just a few key questions a KM team needs to ask. Leaders should think about running their department like a business and thus develop measurable projects to ensure not only current success, but future buy-in from firm leadership as well.

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