From Deduction to Prevention: Using Insight to Strengthen Work-to-Cash

Move beyond reactive write-downs and build a prevention-first work-to-cash strategy

Revenue leakage rarely happens in a single moment. It accumulates quietly, one deduction at a time.

In this live session, we will explore how deduction data can serve as an early warning system across the work-to-cash lifecycle. Many firms know they are losing revenue to deductions but lack visibility into the root causes, including which clients, vendors, matters, or behaviors are driving repeat write-downs.

We will introduce the concept of a data-driven pricing and scoping approach and demonstrate how analytics can transform deduction data into actionable intelligence.

By analyzing deductions by client, e-billing vendor, timekeeper, and rule category, firms can pinpoint breakdowns and feed those insights upstream into key checkpoints such as time entry, pre-bill review, and billing rule validation. This helps prevent repeat losses before invoices are submitted.

In this session, you will learn how firms can:

• Quantify the true financial impact of deductions
• Identify recurring patterns tied to specific clients and billing behaviors
• Equip billing teams and attorneys with clear, data-backed feedback
• Apply deduction intelligence earlier in the lifecycle to prevent repeat revenue loss

The session will include a guided walkthrough of deduction insights, showing how firms move from visibility to prevention and protect revenue they have already earned.

Speakers:

• Candy Sharpe – Head of Work to Cash, Product Management, Aderant
• Mike Gonzalez – Senior Product Manager, Aderant
• Christine Smith – Manager, Business Consulting, Aderant

Duration: 53:37