Milana End User Training

Confidently Navigate and Manage Case Activity in Milana

Strengthen your command of Milana in this interactive, Virtual Master Class designed for professionals who manage case activity every day. Across three focused sessions, participants will gain practical experience navigating the platform, maintaining accurate case data, and executing essential docketing workflows with precision.

This instructor-led program begins with a guided overview of key client resources, ensuring you know exactly where to access reference materials and ongoing learning tools. From there, the course transitions into hands-on application, equipping you to confidently manage case information within Milana’s structured five-layer framework—Client, Matter, Case, Docket, and Event.

Through structured exercises and real-world scenarios, you’ll refine the workflows that support consistent, reliable docketing and case oversight across your firm.

This 3-day Master Class will teach you how to:

• Navigate Milana’s interface to efficiently locate and manage case information
• Establish and maintain essential case attributes, teams, and parties
• Create and update manual and court-rule-based dockets and events
• Apply date calculations, process edits and adjournments with accuracy
• Utilize reminders, attachments, and toolbar functions to support daily case activity
• Execute core workflows that promote consistency and data integrity

By the conclusion of the program, you’ll have hands-on experience performing the key tasks required to manage case milestones and maintain organized, dependable docket records within Milana.

Recommended Audience
This course is designed for docketing professionals and end users who work directly with case information in Milana, including paralegals, legal assistants, and attorneys responsible for maintaining case activity.