Operational Efficiency Gives Firms Edge Against Alternative Service Providers, Survey Finds

As appeared in Law.com, August 9, 2019

The Aderant survey found an increasing percentage of law firms citing alternative legal service providers as their greatest competitive threat.

Operational efficiency and pricing pressure remain the top challenges for law firms as they try to maintain a competitive edge in an increasingly crowded industry, according to Aderant’s 2019 Business of Law and Technology Survey.