UX expert Caroline Jones: The making of a mentoraderantuser
Caroline Jones, who is manager of experience design at Aderant, learned over time that trying to be all things to all people is not a sustainable model.
“By taking a more strategic approach and empowering others to become the experts, I have found a greater sense of fulfilment and a sustainable model, says Jones, who joined the legal software provider in late 2014.
Jones has been applying this philosophy in her other role as mentor to both people in her workplace and in external organisations through the years.
She relates how she got into mentoring, and why she believes more organisations and ICT professionals should engage in the activity.
“Organisations that are seeking growth or managing large programs of work might want to reconsider this as an approach,” she states. “Having people onboard that have the time to actively mentor and develop those around them helps to mature the organisation as a whole and ultimately leads to better outcomes for the business.”
She says her mentoring approach is cemented by a ‘Design Thinking’ Ethos.
“I encourage the person I am supporting to adopt a similar mindset to that which you find in human-centred designers. I’ve found this to be a key step in establishing a mentoring relationship. It gives the mentee the tools that they need in order to be able to ask the right questions, remove personal biases, and to consider perspectives they might not otherwise have considered. This in turn maximises learning and development potential.”
Aderant, headquartered in Atlanta, Georgia, is a global industry leader in providing comprehensive legal business management software for law firms and other professional services organizations. Aderant is a market leader in technology solutions for practice and financial management, ebilling, knowledge management, business intelligence, matter planning, calendaring and docketing. Aderant is an established and trusted partner with its versatile and innovative technology solutions, superior customer service and reliable implementation process. Aderant operates as a unit of Roper Technologies, a constituent of the S&P 500®, Fortune 1000® and the Russell 1000® indices.
Aderant Public Relations