CIO Upfront: The User Experience Guruaderantuser
Not all software products are created equal, and adoption rates can vary among different solutions. The key defining factor is User Experience, says Jones, who is Manager of Experience Design for legal software provider Aderant, based in Albany, Auckland.
Technology developed with an emphasis on User Experience (UX) will create high levels of adoption, increased innovation and the ability to create new cost-reduction opportunities, she says.
User experience is an all encompassing field, she explains. It covers all the different aspects relating to a person’s interaction with a company and its services, and involving them in the design process.
While the field has been around for quite some time in other countries, it is just really starting to mature in New Zealand, she says.
Aderant, headquartered in Atlanta, Georgia, is a global industry leader in providing comprehensive legal business management software for law firms and other professional services organizations. Aderant is a market leader in technology solutions for practice and financial management, ebilling, knowledge management, business intelligence, matter planning, calendaring and docketing. Aderant is an established and trusted partner with its versatile and innovative technology solutions, superior customer service and reliable implementation process. Aderant operates as a unit of Roper Technologies, a constituent of the S&P 500®, Fortune 1000® and the Russell 1000® indices.
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