How AKD Streamlined Their Billing Process With Aderant Expert Paperless Billingaderantuser
As one of the fastest growing top 50 Benelux law firms headquartered in The Netherlands, it’s no surprise that a highly successful firm
like AKD has taken initiative to strengthen internal process to maintain their best-in-class approach to client services. With a team of 250
lawyers and civil-law notaries practicing in six offices across the Benelux countries, AKD had realized that they needed to manage their
billing operations more effectively and decided to centralize billing and finance into one office. However, surprisingly the billing process
became more complicated. The consolidated department in Rotterdam had to work manually with paperwork from six offices, sometimes
receiving hard copies and hand-written notes with difficult to read instructions or last-minute filing changes via snail mail. The lack of
communication between departments and with a lack-luster billing solution, AKD needed a major billing system overhaul.