Comprehensive Suite of Professional Legal Software Services
The proof is in the execution. Our experienced, senior staff of legal software project professionals can help you with project delivery to ensure your overall success. We offer a full suite of services to ensure your success, including:
- Business Process Consulting:
The critical analysis and redesign of existing processes to achieve improvements in return-on-investment (ROI) metrics, such as revenue, cost reduction, and cycle time. Our team assesses and understands your existing processes, and maps the goals of those processes to available technology enablers. From this analysis, we develop a solution to meet and exceed your target metrics, and bring about positive change through a partnership with technology.
- Best Practices Consulting:
Through our experience in developing and deploying solutions in many environments, we have compiled best practices and lessons learned to ensure the highest quality of your solution.
- Education and Training:
Applying the most current techniques and theory for education, our education specialists employ a modular approach to developing and delivering hands-on and web-based training. Comprehensive, instructor-led educational programs are specific to the solution suite, and may be customized to your needs.
- Technical Consulting:
We can help you establish your technical environments, troubleshoot technical issues, enhance performance, and develop a strategy for your migration, integration and business intelligence requirements.
- Project and Program Management:
Aderant can assist you with management to ensure the effort continues to move in the right direction.
- Change and Communications Management:
We deliver change and communications programs to get your organization prepared and excited about the changes that will take place — ensuring high user acceptance and overall success.
- Regional Software Consultant (RSC) Program
Aderant’s Regional Software Consultant (RSC) program is an innovative expansion of the traditional Software Support model. The program centers on proactive customer service and increasing client-vendor collaboration by improving both the efficiency and effectiveness of your Aderant Expert system.
What your peers are saying
“Of all the software vendors that we deal with, Aderant has the best support organization. Their support professionals are exceptionally knowledgeable and responsive.”
Nancy Stafford, Application Support Manager, Fowler White LLP
“Aderant has one of the very best support infrastructures of all the software vendors our firm uses. Their support professionals have a deep understanding of Aderant Expert, are extremely responsive, and quickly resolve any issues we have.”
Alvin Aw, IT Manager, Rodyk & Davidson LLP