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The uncertain condition of the economy remains top of mind among the leadership of law firms. Innovative firms that invest in new products or services, improve their client service, or streamline key business processes will emerge from the economic downturn as market winners, able to better compete globally. These strategic investments, however, often require enabling technology. How can technology executives know which IT investments will pay off? More importantly, how can they quantify the value and business impact of those investments to their firm’s leadership? This session will provide attendees with a comprehensive methodology for quantifying those technology investments, including their ability to reduces costs, increase revenues, and improve operations.